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Communication: The Common Thread

This week I had a wonderful conversation with a Human Resources Business Partner for a large global organization.   It was a delightful discussion because we both run on optimism for idea generation and strategies.  I adored the jovial conversation and mutual respect.  To me, the joy in conversation brings learning to a new height. As …

On a recent call with someone who inquired about our communications strategy workshop, the person on the call lamented her overwhelming situation. With her current broker, she had access to a universe of employee benefits communications materials. The problem was she was given no communications strategy. I could give several metaphors at this point, but …

As the father of two young adults, I’m seeing them face challenges that parenting and schooling could not have prepared them for. These observations were confirmed not to be specific to my children as I listened to my nephews lament some of their early adulthood obstacles over Thanksgiving dinner as well. How can we afford …

8 steps to organizational alignment

Have you ever driven a car with its wheels out of alignment? The ride is smooth at lower speeds, while it shakes vigorously and uncomfortably at higher speeds. Executing strategy in organizations can behave in a similar fashion. If people in a company are misaligned, the ride can begin to feel bumpy at higher speeds …

Communicating Optimism

Bad news travels fast so they say. People are quick to pass along negative stories, ideas and if we are being observant, behaviors. Conversely, an optimistic idea (positivity) takes effort to multiply to the masses. You must know their biases or historical experiences to be successful in getting a positive message of optimism to take …

Healthcare and Benefits - A Modern-day Tower of Babel Story

Balance billing, COBRA, co-insurance, donut hole, EAP, urgent care, formulary… is your head spinning yet?  I’m just getting started.   In about the year 2242BC, according to The Bible in Genesis 11:1-9, following the great flood, the descendants of Noah migrated westward into the land of Shinar.  Some Biblical scholars believe that the people, wanting …