Employee Retention Attracting Talent

Employee Retention! Finding Good People! Attracting Talent!

Having met with dozens of C-Suite and HR professionals over the past six months, I do not recall seeing a topic so consistently on the forefront of employer’s minds as recruiting and retention of employees is today. Beyond the need to have competitive pay and benefits, here are ten ideas to consider as you work to attract and retain employees.

  1. Make sure your interview process is polished and professional. Send handwritten notes to all candidates after an interview.  If they send you one too, all the better.
  2. Your onboarding process should be efficient, user-friendly, and carry your company brand. This is your first opportunity to set the tone of your company-caring relationship and workplace culture.
  3. Have a Senior Leader meet with every new hire in their division to explain the company mission, values, and vision and to provide an outlet for questions (note: this requires you to have a mission and vision!).
  4. Assign newly hired employees a mentor and allow that mentor to host the employee for an employer-paid lunch once per month.
  5. Have clearly defined roles and responsibilities.
  6. For retention, enhance a benefit and make it employer-paid after 1 year of service.
  7. Form a committee of new hires, seasoned employees, and everywhere in between to seek ideas and feedback on how to make your company a great place to work!
  8. Communicate, communicate, communicate. Have a newsletter.  Consider 1 on 1 meeting with employees at least once per quarter.  Remember, voids of information are filled with negative thoughts.
  9. Expect the best. Be optimistic.  Forgive mistakes that taught something. Praise in public and critique in private.  Catch people doing something right.
  10. Culture of caring.As T. Roosevelt said, “People don’t care how much you know until they know how   much you care.”  Does your leadership and management team genuinely care about their team?  Spend a weekend thinking about this question.

Most of the items seem like grasps for the obvious, and yet I am reminded these are straightforward but very hard work.  They require time and discipline, which is why so few people do it.  For me, I know I am going to work on putting more margin in my day for these important, non-urgent opportunities!  May we be good people to get and keep good people. Good wishes with your recruitment and retention.


John Hearn Principal

John A. Hearn

  • Self-funding
  • Employee Benefits Captives
  • Data Analytics
  • Population Health Management
  • Absence Management
  • Ancillary Benefit Procurement
  • Employee Engagement
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The Benefit Company
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Michael Taylor
Michael Taylor
15:28 07 Feb 20
I have been working with The Benefits Company for more than 3 years and our organization has been a client for many... more. Every member of the team is very responsive and professional. The often present to our C-Suite and the C-Suite values the partnership.TBC goes above and beyond with any request that we have as it pertains to our benefits or HR programs. Every year they present us with various considerations to consider for the next year. John Hearn is has great knowledge industry. Our account manager, Stacy Cook, is very responsive and is an extension of my team.read more
19:21 05 Feb 20
I can't say enough good things about my experience. During my cancer diagnosis, the last thing you want to worry about... is how your Insurance Company is going to actually work for you. I of course, had many questions, which were always answered in "full detail". Amy Towe, our Insurance representative could not have been more helpful. She would check on things for me and always got me an answer promptly. Amy was always available when ever I had a question. She defiantly made the entire process easier. I truly can say enough about her. Her caring was so appreciated throughout my entire journey.Angela Adamsread more
Anne Lalinde
Anne Lalinde
19:09 05 Feb 20
Have worked with The Benefit Company for years through different companies. I appreciate the boutique level services... provided. The Benefit Company is a class act.read more
Marilyn Wiederhold
Marilyn Wiederhold
17:36 05 Feb 20
I have worked with The Benefit Company for over 8 years. They are the best!! Amy Towe and Christine Muro are so... helpful. they make my life so much easier!!read more
Andrea Glass
Andrea Glass
17:30 05 Feb 20
My experience working with the benefit company has been SENSATIONAL! They are truly customer driven, and go above and... beyond to deliver amazing customer service!read more
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